Vonigo Pay - Program Fee
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This article provides an overview of the Vonigo Pay Program Fee feature.
In this article:
- Overview
- Set up Program Fee at the Corporate Level
- Set up Program Fee at the Franchise Level
- Program Fee in the Payment Record
- Program Fee on the Standalone Payment Link
- Program Fee and QuickBooks
Overview
With the Vonigo Pay Program Fee in Vonigo, companies can automatically charge a percentage of the payment amount if the payment is run via credit card (CC) to compensate for the CC charges. This specific functionality will not change the business logic of the payment distribution or amount.
Activate Program Fee
To enable the Vonigo Pay Program Fee feature, please contact your Vonigo Customer Success Team.
Set up Program Fee at the Corporate Level
To configure the program fee at the corporate level, you can follow the steps below:
- Go to Setup in the navigation menu
- Open the Prices & Finance section
- Click Payment Methods
- Select any credit card payment method.
Note: All credit cards must have the same Program Fee. Therefore, changing the settings for one card will broadcast the settings to all other credit cards.
Inside the program fee page, users can add the desired program fee by checking the Use Program Fee checkbox.
Note:
- Users must manually insert the Payment Method and the Default File As input boxes to add a new payment type.
- You can set the fee amount type as a constant ($) or a percentage (%).
- All credit cards will have the same Program Fee.
- Changing the settings for one card will broadcast the settings to all other credit cards.
Set up Program Fee at the Franchise Level
To configure the program fee at the franchise level, you can follow the steps below:
- Go to Business Unit in the navigation menu
- Open the Prices & Finance section
- Click Payment Methods
- Select a payment method.
The Franchise can customize the Program Fee amount and also select Thresholds if required.
This will now reflect on the payments for this franchise for all card brands.
Program Fee in the Payment Record
Once the program fee is applied, the program fee will show up on the payment record as a separate field from the payment amount.
The payment interface will show the Payment Total (Program Amount + Program Fee) as the amount to be paid.
Note:
- The program fee will not be distributed back to invoices, affecting the total invoice or invoice outstanding balance.
- The program fee will not be participating in the current reporting inflating the client's outstanding balance or the amount the client paid to the service provider.
- The program fee will be calculated independently from any invoice pricing logic and simply add either a percentage (%) or a constant ($) value to the payment amount based on default logic linked to the franchise payment method associated with the payment.
Program Fee on the Standalone Payment Link
When the credit card number is entered in the payment interface on the payment link, if a program fee is set up for that franchise, the program fee will be calculated accordingly.
The customer will be able to view the total payment (Program Amount + Program Fee) before clicking on the - Create Payment - button.
Program Fee and QuickBooks
The payment amount, excluding the program fee, from the Payment record will be synchronized with QuickBooks.