Troubleshooting - Native Mobile App - Clear Cache
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If you have any issues with Vonigo mobile app on iOS or Android, clearing the app’s cache may help to resolve the issues.
Note: You need to re-login after performing this step. Please backup your login credentials before performing this step.
In this article
Android
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Go to Settings.
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In the Search Bar, type “Vonigo“.
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Tap Vonigo.
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Tap Storage.
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Tap Clear Cache.
iPhone
On iPhone, you need to uninstall and re-install Vonigo app to clear the cache.
To uninstall:
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Hold Vonigo app on your iPhone screen.
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Tap Remove App.
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Tap Delete App.
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Tap Delete.
To re-install:
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Go to App Store.
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In the search bar, type “vonigo“.
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Tap search.
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Tap cloud image to download and install the app.