Troubleshooting - Native Mobile App - Login
Follow
To access Vonigo platform via Vonigo mobile app or mobile browser, simply follow the login instructions outlined below.
In this article
iPhone
Access via mobile app
Note: If you already installed Vonigo app, please skip steps 1- 4 or follow Access via Browser instructions.
- Go to App Store.
- In the search bar, type "vonigo".
- Tap search.
- Tap cloud image to download and install the app.
- Go to Vonigo.
- Enter your Vonigo domain without "https://"
Note: Please contact your manager or Vonigo's Customer Success Team to get your domain name.
7. Enter your username and password.
Note: If you don't remember your password, tap FORGOT PASSWORD to obtain back your password.
8. Tap LOGIN.
Access via mobile browser
- Go to Safari.
- In the search bar, enter your Vonigo domain.
Note: Please contact your manager or Vonigo's Customer Success Team to get your domain name.
3. Enter your username and password.
Note: If you don't remember your password, tap FORGOT PASSWORD to obtain back your password.
Tips: Check to REMEMBER ME ON THIS COMPUTER if you want to keep logging in without re-entering your username and password in the future.
4. Tap LOGIN.
Android
Access via mobile app
Note: If you already installed Vonigo app, please skip steps 1 - 4 or follow Access via browser instructions.
- Go to Play Store.
- In the search bar, type "vonigo".
- Tap Vonigo.
- Tap Install.
- Once the download and installation processes are done, go to Vonigo.
- Enter your Vonigo domain without "https://"
Note: Please contact your manager or Vonigo's Customer Success Team to get your domain name.
7. Enter your username and password.
Note: If you don't remember your password, tap FORGOT PASSWORD to obtain back your password.
8. Tap LOGIN.
Access via mobile browser
- Go to your mobile browser (i.e Chrome or Firefox).
- In the search bar, enter your Vonigo domain.
Note: Please contact your manager or Vonigo's Customer Success Team to get your domain name.
3. Enter your username and password.
Note: If you don't remember your password, tap FORGOT PASSWORD to obtain back your password.
Tips: Check to REMEMBER ME ON THIS COMPUTER if you want to keep logging in without re-entering your username and password in the future.
4. Tap LOGIN.